Return & Refund Policy
Return & Refund Policy
At MEYER'S CLEAN DAY, your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
Return Eligibility
- Returns must be initiated within 30 days of delivery.
- Items should be unused, unworn, and in their original condition.
- Whenever possible, items must be returned in their original packaging.
- Certain products are not eligible for returns, including:
- Final sale items
- Gift cards
- Personalized or customized products
Return Process
To start a return, please contact our customer support team at MudieMcenery361@gmail.com with the following details:
- Your order number
- Reason for the return
- Photos of the item if it arrived damaged or incorrect
After your return request is approved, we will provide you with instructions on how to send back the item. Please allow 2-4 business days for processing your request.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. Shipping fees for returning items are not refundable.
Refunds
Once we receive and inspect the returned item, we will notify you of your refund status. Approved refunds will be processed to the original payment method within 7-10 business days.
Note that original shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at MudieMcenery361@gmail.com. We may request photos of both the item and packaging to expedite resolution.
Exchanges
We do not offer direct exchanges. If you wish to receive a different item, please complete a return for your original purchase and place a new order separately.
Order Cancellations
Orders can be canceled within 24 hours of placement. Please contact us promptly at MudieMcenery361@gmail.com if you wish to cancel your order.
Shipping and Delivery
Shipping times typically range from 7-15 business days, depending on your location. Shipping fees are calculated and displayed at checkout.